Shipping Policy

Last Updated: June 2026

Welcome to Valence Health Co. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 2–3 business days (Monday through Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, where available.

Please note that processing times may be longer during peak seasons, promotional events, or due to unforeseen circumstances.

Shipping Times

After your order has been processed, delivery typically takes 6–10 business days depending on your location and carrier operations.

Estimated Timeline:

• Order Processing: 2–3 business days
• Transit Time: 6–10 business days
• Total Estimated Delivery Time: 8–13 business days

Delivery estimates are not guaranteed and may be affected by weather conditions, customs delays, carrier disruptions, or other factors outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Any free shipping promotions will be clearly stated on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email (when available) so you can monitor your shipment's progress.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Valence Health Co is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping addresses provided by customers.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Please note that delivery delays caused by shipping carriers, customs, weather, or other external circumstances are beyond our control.

International Shipping

Delivery times for international orders may vary based on destination country, customs processing, and local carrier services.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Contact Us

If you have any questions about your shipment, please contact us:

Website: Valence Health Co

Email: support@valencehealthco.com

We appreciate your trust in Valence Health Co and look forward to serving you.